Terms & Conditions

These Terms & Conditions ("Terms") govern any strategy call, onboarding, or paid engagement between Vobet Media ("Vobet Media," "we," "us," or "our") and the business booking a call, submitting the onboarding form, or engaging us for services ("you," "your," or the "Client"). By booking a call, submitting the onboarding form, or engaging our services, you agree to these Terms.

These Terms describe our standard engagement for service business clients. Where a signed proposal, statement of work, or contract between you and Vobet Media states something different, that signed document controls.

1. Services & Deliverables

For clients on our standard service business engagement, Vobet Media provides:

• Strategy and offer review, including your service area, pricing, and past campaign data
• Meta and/or Google ad campaigns built, written, and designed for your business — creative, copy, targeting, and landing pages
• A custom qualifying form in place of generic instant-form lead capture, built to filter for genuine, in-area enquiries
• Speed-to-lead follow-up — automated first contact on new enquiries, with a structured follow-up sequence for anyone who doesn't answer
• Estimate-chasing follow-up on quotes sent, so leads aren't lost to a lack of a second touch
• Weekly creative testing and budget optimisation across live campaigns
• A weekly reporting call or update covering spend, leads, and booked appointments
• Every ad reviewed and approved by you before it goes live

The exact mix of channels and deliverables is confirmed with you on the strategy call and during onboarding, based on your market, budget, and goals.

2. The 90-Day Performance Guarantee

Where quoted to a client, our guarantee is: 120 qualified estimates within 90 days of campaign launch, or we continue working at no additional management fee until that threshold is reached.

A "qualified estimate" means an appointment booked with a homeowner or business who:

• Falls inside the service area and project types agreed during onboarding, and
• Has confirmed a genuine interest in receiving a quote for the work.

The guarantee applies for as long as, during the 90-day period, the Client:

• Maintains the ad spend agreed at onboarding, without extended pauses or reductions
• Reviews and approves submitted ad creative within 48 hours of it being sent
• Provides the photos, videos, or brand assets requested during onboarding within a reasonable time
• Keeps the ad accounts and any tracking or forms we set up connected and unmodified

The guarantee covers booked, qualified estimates — not jobs closed, revenue generated, or a fixed number of impressions or clicks. What a homeowner decides after the estimate is outside our control and outside the scope of this guarantee. The 90-day window begins at campaign launch, not at the date of signing or onboarding.

3. Client Responsibilities

To deliver the services and guarantee above, we need you to:

• Provide access to the relevant ad accounts, business profiles, and CRM or booking system
• Review and approve ad creative promptly, ideally within 48 hours
• Be available for the appointments booked, or ensure your team is
• Keep your ad spend funded and running at the agreed level throughout the engagement
• Give us accurate information about your services, pricing, and service area, and tell us promptly if any of it changes

Delays or gaps on any of the above may delay results and will be accounted for when assessing whether the guarantee period has been met.

4. Fees & Ad Spend

Our fee is a monthly management fee, agreed with you before you commit to anything. Ad spend is separate from our management fee and is paid directly to the advertising platform (Meta, Google, etc.) from an account you own and control — we do not hold or invoice your ad spend. Management fees are billed in advance for each period of service and are non-refundable once that period's work has begun, except where the guarantee in Section 2 applies.

5. Campaign Timeline

Typical build time from onboarding to campaign launch is around two weeks, covering offer refinement, creative, landing pages, tracking, and the follow-up system. Timelines can extend if creative assets, approvals, or account access from the Client are delayed.

6. Term & Termination

Engagements run month to month unless a different term is agreed in writing. Either party may cancel with 30 days' written notice by emailing hello@vobetmedia.com. Work already delivered or in progress at the time of cancellation is not refunded. Campaigns, ad accounts, and data you own remain yours; work product created specifically for your account (creative, copy, funnels) is handed over on request once fees owed are settled.

7. Intellectual Property

Ad creative, copy, and landing pages built specifically for your campaign belong to you once fees for that work are paid in full. Vobet Media retains the right to reference anonymised or client-approved results (metrics, screenshots, and case studies) in our own marketing, unless you ask us in writing not to.

8. No Guarantee Beyond What Is Stated

Outside the specific guarantee described in Section 2, we do not guarantee a specific number of leads, jobs closed, revenue, or return on ad spend. Performance marketing results depend on factors outside our control, including your market, pricing, competition, ad platform policy changes, and how quickly your team follows up on booked appointments.

9. Limitation of Liability

To the extent permitted by law, Vobet Media's total liability arising from any engagement is limited to the management fees paid by the Client in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits, arising from the use of our services.

10. Governing Law

These Terms are governed by the laws of the jurisdiction in which Vobet Media is registered to do business, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent version. Material changes affecting an active engagement will be communicated directly before they take effect.

12. Contact Us

Questions about these Terms, an active engagement, or the guarantee in Section 2? Email us at hello@vobetmedia.com.